COLLATING PROGRAMS OF
Clinical Change

5. Cognitive Empathy: The Simple Power of Noticing People

Cognitive Empathy: The Simple Power of Noticing People In the previous post we introduce the advanced teamwork concept of resilience. We applied it to a slope of clinical deterioration. Now let’s apply the same concept of resilience to another scenario — a slope of deteriorating patient experience. (C) Copyright, 1Unit LLC 2019. All Rights Reserved. […]

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4. Resilience: The Calming Power of Proactive Care

Resilience: The Calming Power of Proactive Care How can hospital units organize themselves to outpace the tempo of deteriorating patient condition (or deteriorating patient experience)? The answer is resilience. What makes a hospital unit resilient is being able to stay ahead of issues as they arise. In the illustration below that foresight corresponds to the […]

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3. Reliability: The Simple Power of Checklists

Reliability: The Simple Power of Checklists Reliability in healthcare refers to how often we deliver the right care to the right patient at the right time. We’re human. Hospitals are complex. And hospital units have never been designed specifically for reliability. That’s why our error rates in the hospital are on the order of 1 […]

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